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Managed Services Provider (MSP)

Day-to-day operations of your IT department require lots of effort and expertise. At Tenace we take care of your infrastructure and operations by providing a proactive approach to your IT issues. We provide onsite and remote support while also providing continuous monitoring and high-quality customer support.

Tenace MSP

  • Unlimited business hours onsite and remote end user support 
  • Onsite and remote Network and server support Helpdesk & Support
  • Anti-Virus, monitoring and maintenance Training
  • Proactive support and reporting 
  • Monthly maintenance for End user workstations and servers 
  • Inventory and management of IT assets 
  • Vendor management and interface 
  • Workstation or documents backup to the cloud 

Tenace MSP+

Everything on our regular plan plus:

  • Fractional CIO/CTO hours
  • Backup and recovery
  • 24×7 monitoring of high value assets
  • Leadership training
    • Technology
    • Security Awareness
  • Security Awareness training for end users
  • Privileged user training (if applicable)
  • SaaS usage monitoring and alerting
  • M365 or Google Workspace backup, Multi Factor authentication and alerting
  • Mobile Device Management

Jose Ortiz

Account Executive

Debbie Ortiz

Brand & Marketing Design Supervisor

Raul Ortiz

Chief Technology Officer

Becky Aquino

Chief Financial Officer

Rey Martinez

Chief Executive Officer