Managed Services Provider (MSP)
Day-to-day operations of your IT department require lots of effort and expertise. At Tenace we take care of your infrastructure and operations by providing a proactive approach to your IT issues. We provide onsite and remote support while also providing continuous monitoring and high-quality customer support.
Tenace MSP
- Unlimited business hours onsite and remote end user support
- Onsite and remote Network and server support Helpdesk & Support
- Anti-Virus, monitoring and maintenance Training
- Proactive support and reporting
- Monthly maintenance for End user workstations and servers
- Inventory and management of IT assets
- Vendor management and interface
- Workstation or documents backup to the cloud
Tenace MSP+
Everything on our regular plan plus:
- Fractional CIO/CTO hours
- Backup and recovery
- 24×7 monitoring of high value assets
- Leadership training
- Technology
- Security Awareness
- Security Awareness training for end users
- Privileged user training (if applicable)
- SaaS usage monitoring and alerting
- M365 or Google Workspace backup, Multi Factor authentication and alerting
- Mobile Device Management
